City Wide Promotions Sample Policy:


We are happy to drop ship a random sample to you. This is a very good idea if you want to be sure of the function and quality of the item before ordering. However, due to the large demand and rising shipping costs we have for samples, we are not able to provide them "For Free". Samples and shipping are charged as follows:

For sample requests, we must charge for the product cost and shipping. If you have your own credit card you may use this to pay for product and shipping or if you have a  Fed Ex or UPS account, we would be happy to use that for shipping costs if you prefer, so you would just pay the cost of the actual item. Sample charges are credited if an order is placed.

To request a sample, simply send an email to and include the following information:

Name, Company Name, email address, shipping address, product number, telephone number, and FedEx or UPS shipper number.

As with any order, we WILL NOT process a payment until we have confirmed any costs with you and have your approval to proceed. That is our "No Surprises" guarantee.


We can give you an idea of what your logo or art would look like on a product with a rough layout. This would be an emailed file rather than the actual product. This can be done if you have the vector art that you can email to us. There is no charge for this service. However, if art has to be created or touched up, we would not be able to offer a “Free” virtual sample without a confirmed order.



Customer Service